Terms & Conditions:
valid for bookings from September 1st, 2023
- The guest admission contract is concluded as soon as the room booking has been ordered and confirmed, either verbally or in writing.
- The conclusion of the guest admission contract obliges the contracting parties to fulfill the contract, regardless of the duration for which the contract is concluded.
- The landlord is obligated to provide compensation (or offer equivalent accommodation) to the guest if the room is not available.
- The guest is obligated to pay the agreed or customary price for non-use of the contractual services, minus the expenses saved by the landlord (excluding arrangements).
Cancellation or reduction of your room reservation is accepted as follows:
Up to the 10th day before arrival free of charge,
Up to the 5th day before arrival we charge 70% of the room price,
From the 5th day to the day of arrival, we charge 90% of the room price.For early departure, we charge 100% of the agreed room price.
To avoid this unpleasant situation for both parties, we recommend you take out travel cancellation insurance. - The landlord is obligated in good faith to reassign unutilized rooms whenever possible to avoid losses.
- Until the room is re-rented, the guest is obligated to pay the amount calculated according to clause 4 for the duration of the contract.
- In addition to the room price, the local spa tax of Badenweiler will be charged.
Important Information:
- Your hotel room is equipped with a bath or shower (some with whirlpool tubs or shower panels), toilet, magnifying mirror, direct-dial telephone, satellite TV, and bathrobe, mostly with balcony or terrace, hairdryer, and safe. WiFi is free.
- Included in the price is the use of the RITTER Thermal Water Wellness Pool Area.
- Prices are per person per day including half-board, service, and VAT (increase not excluded).
- For bookings "Room incl. Breakfast Buffet", the half-board price is reduced by €42 per person per day.
- The price differences per category arise from the location, size, and equipment of the rooms.
- The local spa tax is not included and is EUR 3.35 per person per night.
- For dogs, we charge €16 per day without food. Necessary special cleaning, e.g., caused by pets, will be charged based on the effort required.
- In the hotel and on the hotel grounds, dogs must be kept on a leash.
- Dogs are not allowed in the restaurant, the wellness area, and the lawn.
- Rooms are available from 2:00 PM and must be vacated by 11:00 AM on the day of departure.
- For payments, we accept cash, EC card, and credit cards.
- For garage spaces on the hotel grounds, we charge €10 per day. Parking spaces are free.
- All previously published price lists become invalid upon the release of this one.
- We will gladly inform you about our event offers based on individually coordinated specifications. Detailed information material will be sent to you upon request.